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national car rental uk review

It is sad that your “customer service” is not really service at all. I rent over 40 days a year with National and you could care less that you stranded me and my wife at the airport. When I get to the pick up Stan and his supervisor tell me that this price is not for American citizens and I have to pay $527 more as I am dropping at another location. Ford Motor Co., who is my company will definitely find out about the poor service. I reached out to the manager Christian Scalise numerous times during this issue for assistance and to inform him of how unprofessional his team was acting and got no response until I emailed him fuming and got an email back way later. In a service industry, customer service should be the focus of what you do; rather you choose to ignore customers who you have put in bad situations. ?This was not informed to me when doing the booking and the Supervisor was very rude and I did not pick up the car and booked another one from Hertz at the adjoining counter.Now American cannot do my charge back as the merchant is saying I did a No Show where as I did pick up a car from Hertz right there.These guys are thieves as now I am stuck between Priceline, Rentalcars and National for my refund as the rude Supervisor did not give me any cancellation paper and walked away. I still have yet talked to a manager on the phone or get my deposit back. Pulled over in the parking lot, the car could not even go in park. Cash, cheques, prepaid cards, Diners Club and Discover Card are not accepted. It took us 3 trips to Detroit airport to get a vehicle and then they changed places to get a vehicle. Where do I even begin? The Office in Jasper Alberta Canada. Minimum Star Rating. It's the most non-sense and non-logical thing I got. Never rent from them! I am in the process if disputing a claim for over 2k in damage to a car I rented from National in early October 2020. I am in the process if disputing a claim for over 2k in damage to a car I rented from National in early October 2020. Never renting here again! It is sad that your “customer service” is not really service at all. As previous reviews this week before me have stated, I too wish I could give my entire Enterprise experience, including my encounter with branch manger Christian D. Scalise and extremely rude staff (Chloe, Alice, etc), a ZERO star. Refine Your Search. Best for Rewards Programs: Dollar. Disgusting treatment of customers. Two days later, as instructed I asked to use 7 of my free days to help pay for the 2 week rental. Horrible customer service, I have never experienced anything like this. It would have been easy for you to arrange a car for me had you cared about the situation you placed me and my wife in. Well, I was not given any credit for my free days nor were the 7 free days given back to me. Due to the short distance we traveled we assumed we'd fine, but got absolutely blindsided by the bill. There are very few reviews - most websites just compare prices - and those reviews I have seen seem to suggest that all of the companies are terrible, especially the big ones like Avis, Hertz and Europcar. Has spoiled what was otherwise a fantastic trip with the company. Im disapointed I have to give 1 star 0 would be more appropriate. national-car ... National Car Hire at Dubai Airport (Terminal 3, Alamo is same company) stole 2500 Dirhams from my credit-card a year after car hire with them in UAE. Enterprise Rent a Car is the largest player in the U.K. car rental market followed by Eurocar and National Car Rental. From 201 reviews. Hertz Car Rental. When I called the “Customer Support” number I was told, “Sorry there is nothing we can do for you.” When I asked to speak to a supervisor I received the same response. Rideshare services like Uber and Lyft are an attractive alternative to … Make sure you join the emerald club as you get to choose any car that suits your taste in the Emerald Aisle and drive off the lot with a quick stop at the exit kiosk. National Review We compared prices for daily and weekly rentals for several different types of vehicles, and National consistently had the highest rates, sometimes nearly double that of lower cost options like Thrifty and Enterprise. If using a payment source registered outside of the United Kingdom, this location cannot be responsible for any fluctuations in the currency exchanges while the deposit is being held. They are the friendliest, easy to deal with and so positive. Not us and even after 5 emails to there customer care department and one to the branch owner. 646 reviews for Rentalcars.com, 1.2 stars: 'I booked a car to pick-up and drop-off in different locations. Not us and even after 5 emails to there customer care department and one to the branch owner. Horrible customer service. I have made many calls and went to the airport rental at Detroit and sill do not have anything correct. National Car Hire at Dubai Airport (Terminal 3, Alamo is same company) stole 2500 Dirhams from my credit-card a year after car hire with them in UAE. Has spoiled what was otherwise a fantastic trip with the company. Horrible customer service, I have never experienced anything like this. Horrible customer service. Book Alamo Gold+ today and you’ll receive a FREE GPS to make your drive even more happy. A security deposit plus the estimated cost of the rental will be taken at the time of rental. This comes after failing to assist me as their customer in an emergency earlier in the week despite it being their legal responsibility. Find reviews of UK Car Hire at Review Centre. Passed from one department to another. First day wheel axle was messed up which caused it to get a flat tire. A free inside look at company reviews and salaries posted anonymously by employees. They refused to rent to me and Wisecars refused to return my deposit. Two days later, as instructed I asked to use 7 of my free days to help pay for the 2 week rental. They have absolutely taken advantage of me as a visitor and are trying to blame me for damage that I did not cause. It is for this reason I happily take my business elsewhere. Called Triple A again they came towed it. We hired a Ford transit on the 29th May 2020, we prebooked and prepaid as the outlet in birkenhead was handy and the price was OK. This was the worst car service ever. Hired a 7 person Ford Max from NCL via Cartrawler but got "upgraded" to a dirty Hyundai transporter which was not so comfortable given that were driving 700 miles but my main complaint is that I paid a 45 pound deposit on 300 pound total and this was not deducted from the bill. From the very beginning of this trip it started out with chaos. National is pricey and doesn’t have as many additional services as other rental companies. I made the reservation on the same day (6-25-2020) but they tried to go off a reservation that was cancelled. National Car Hire at Dubai Airport (Terminal 3, Alamo is same company) stole 2500 Dirhams from my credit-card a year after car hire with them in UAE. Get away this weekend and save $20 off the base rate of a weekend rental. I reached out to the manager Christian Scalise numerous times during this issue for assistance and to inform him of how unprofessional his team was acting and got no response until I emailed him fuming and got an email back way later. The 2020 Discovery broke down on us 3 times. The Avis and Hertz are some of the other main players operating in the U.K. car rental market which offers its services at a huge range of locations across the country and the world. It took us 3 trips to Detroit airport to get a vehicle and then they changed places to get a vehicle. FRAUD!! I am an Emerald Member and with that I have contactless pickup. I was traveling by myself with a small bag that went in the trunk. Most of them have both airport and city locations, though some of the smaller services operate primarily at airports. I was traveling by myself with a small bag that went in the trunk. It is for this reason I happily take my business elsewhere. FRAUD!! 127 National Car Rental reviews. I had made the reservation two months earlier. Ford Motor Co., who is my company will definitely find out about the poor service. © 2021 Trustpilot A/S. I rent over 40 days a year with National and you could care less that you stranded me and my wife at the airport. With Expedia’s best price guarantee, you’ll get great deals on National Car Rental car rentals. I will be writing to their corporate headquarters in addition to my credit card company to document this extortion. They tried to charge me over £300 to come help me and then when I called them out, they quickly started changing their story and tone. TAKE PICTURES!! Never renting here again! Day 2 returned it to the airport they gave me another vehicle, later that evening that car did not start, triple A came and sad the battery was dead and the transmission was slipping. After 3 mile drive EML, screen wash, tyre light and service light came on. Hired a car from Liverpool John Lennon Airport, excellent service easy pick up and drop off definitely recommend them for reliable car hire in the Liverpool area. There is no number you can currently ring to query transaction. At Top Ten Reviews we’ve been writing about car rental services for over a decade. The car looked exactly as it did when I picked it up. “Worst experience ever had in renting a car” Written on: 11/08/2017 by Taniyah491 (1 review written) Booked car for the US through the UK organisation. Looking forward to it again. It's very easy to claim damage to a roof as I am sure most customers do not inspect the roof. No explanation has been offered to us infact no reply to us at all from the Jasper Branch of National Car Rentals. Did not drive it at all that day had to get a ride to an event. Would not recommend. Leasing of all vehicle categories tailored to suit your needs. Emailed them but no answer... Had a great experience with National until we returned the car and a $250 fee was charged for a pre-existing issue with the car which we have documentation of before taking the vehicle. National Car rental is much more than the snazzy ads you see on TV, as its Emerald Club offers a variety of ways to make your rentals easier and more rewarding. Visit this website national-car-renta ls.co.uk. DO NOT RENT FROM THIS COMPANY!! The car looked exactly as it did when I picked it up. It was never sent. When I went to return my car at 630pm, no one was at the facility, and the entrance to get in the lot was blocked by another car. Most Popular. If you want the Best in the rent a car business, go to National. The Office in Jasper Alberta Canada. Showing 1 to 10 of 74 results. Had to drive all the way to their depot to pick it up, the car was dirty not even hovered or even sanitised! Day 2 returned it to the airport they gave me another vehicle, later that evening that car did not start, triple A came and sad the battery was dead and the transmission was slipping. Write a Review. When I called the “Customer Support” number I was told, “Sorry there is nothing we can do for you.” When I asked to speak to a supervisor I received the same response. I feel that too often at Avis especially, non-smoking marked cars smell like ashtrays. Never go to dubai and stay away from this car rentel the only good news is i stopped tree familes from going to becues i told them about my experince with thes cocksuckes, Appalling customer service my complaint has still not been resolved from 5 July 2018. Find the best prices on National car hire and read customer reviews. I since have again tried to reach him again this morning by both phone and email after I was accused of a piece of a tire treading falling off, stating they need to now charge me for ANOTHER tire?! The 2020 Discovery broke down on us 3 times. national-car-renta ls.co.uk. Looking for a car rental deal? It was never sent. It is with dismay that I must take my business elsewhere. 4 weeks later, I received pictures of the car with roof damage that looks like someone used the roof for moving purposes or very very heavy luggage. Worker neglected to mention that the mileage cap was drastically low. Not even Sunday stopes them from smiling and treating you as the most important person that ever came to there counter. SO I was stuck at this event with no way back to the hotel or no rental car for the remaining of my trip.. ?This was not informed to me when doing the booking and the Supervisor was very rude and I did not pick up the car and booked another one from Hertz at the adjoining counter.Now American cannot do my charge back as the merchant is saying I did a No Show where as I did pick up a car from Hertz right there.These guys are thieves as now I am stuck between Priceline, Rentalcars and National for my refund as the rude Supervisor did not give me any cancellation paper and walked away. They just put on a lot of extra fees, that they didn't inform me about. A free inside look at company reviews and salaries posted anonymously by employees. To me it's sound like a robbery from a customer which have no other solution. I am wondering if that is how you treat all customers ' complain – ignoring them until they will forget you… otherwise, I don’t understand how after so many emails, phone calls and 4 months of waiting I am still waiting for your management to return to me.I rented from National which almost killed not only me but my entire family... are you sure you want to rent from that company?Be careful!!! No explanation has been offered to us infact no reply to us at all from the Jasper Branch of National Car Rentals. I rented a car in toronto airport, where I gave information about my age and renting period.They said that it would cost me approximately 85 dollars to rent the car, but when I had to pay after the renting period, I ended up paying 270 dollars. Alamo Gold. There is no number you can currently ring to query transaction. Only the latest review will count in the company's TrustScore. By Eli McCormick 11 April 2018. Horrible. Shares. Got charged a higher rate than quoted and deposit was not taken into account. As previous reviews this week before me have stated, I too wish I could give my entire Enterprise experience, including my encounter with branch manger Christian D. Scalise and extremely rude staff (Chloe, Alice, etc), a ZERO star. There is no number you can currently ring to query transaction. This is an absolute joke and high way robbery. They are now trying to charge me $700. We received the detailed receipt on the day that the vehicle was returned. First day wheel axle was messed up which caused it to get a flat tire. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I will be writing to their corporate headquarters in addition to my credit card company to document this extortion. 4 weeks later, I received pictures of the car with roof damage that looks like someone used the roof for moving purposes or very very heavy luggage. Save on luxury, economy and family car hire. Visit this website national-car-renta ls.co.uk. You are the best National. Find discounts, coupons, and last minute specials from Alamo Rent A Car. SALOON CAR HIRE. A two day rental ended up costing a fortune. I also took the car back a day early which I mentioned at the time of collecting which they said was fine - they would just charge for 5 days. Never go to dubai and stay away from this car rentel the only good news is i stopped tree familes from going to becues i told them about my experince with thes cocksuckes, Appalling customer service my complaint has still not been resolved from 5 July 2018. Only the latest review will count in the company's TrustScore. Alamo Gold + Free GPS. We rented a vehicle from DTW with a one way rental to SJC. A free inside look at company reviews and salaries posted anonymously by employees. I am wondering if that is how you treat all customers ' complain – ignoring them until they will forget you… otherwise, I don’t understand how after so many emails, phone calls and 4 months of waiting I am still waiting for your management to return to me.I rented from National which almost killed not only me but my entire family... are you sure you want to rent from that company?Be careful!!! This was the worst car service ever. Choose Alamo® in United Kingdom for great deals on quality car hire with a modern fleet including compact, family, premium and SUVs, with a choice of automatic or manual transmission. Day 3 drove it to another event on the way to the event the transmission went as I was getting off the highway. They are just going through old files and putting through charges. Do not trust them!! Wish I could give it zero stars. See reviews below to learn more or submit your own review. Download the National Car Rental® app and tap into the power of more speed, choice and convenience - all at your fingertips. Hired a 7 person Ford Max from NCL via Cartrawler but got "upgraded" to a dirty Hyundai transporter which was not so comfortable given that were driving 700 miles but my main complaint is that I paid a 45 pound deposit on 300 pound total and this was not deducted from the bill. Went straight back to them but due to the late time their office was closed. They are just going through old files and putting through charges. Then they did not have another vehicle to replace it. This comes after failing to assist me as their customer in an emergency earlier in the week despite it being their legal responsibility. Called National customer service and they had no other vehicles to give us.. It is very upsetting to keep on talking to people that cannot do their job. They know their customers are going to submit a claim to their insurance company. Well, the bill went up over $2,400 for a bill and receipt that was $795.74, without using my 7 free days. I came in to Atlanta from out of town and reserved a premium Elite Suv. Well, the bill went up over $2,400 for a bill and receipt that was $795.74, without using my 7 free days. If you ask for a non-smoking car at National you will get a non-smoking car at national. Shame on them.No Tourist will ever return at this rate. Write a review ... Dubai Terminal 3, stole 2500 Dirhams, a year after my car hire. For the car categories Mini, Economy, Compact, Standard and Vans a deposit of £200 is required. They just put on a lot of extra fees, that they didn't inform me about. Got charged a higher rate than quoted and deposit was not taken into account. Called Triple A again they came towed it. Hired a car from Liverpool John Lennon Airport, excellent service easy pick up and drop off definitely recommend them for reliable car hire in the Liverpool area. AVOID AT ALL COST. I made a recent rental in Erie, Pennsylvania only to arrive on an American Airline flight to find no car. national-car-renta ls.co.uk. Never rent from them! Your lack of caring, your lake of response to multiple phone calls, and your overall lack of customer service has cost you my business. Due to the short distance we traveled we assumed we'd fine, but got absolutely blindsided by the bill. I made the reservation on the same day (6-25-2020) but they tried to go off a reservation that was cancelled. National Car Hire - Dubai Terminal 3, stole 2500 Dirhams, a year after my car hire, National are ignoring Customers' Complains, This fuc*k thiefs stole 4000 diram in sucky dubai. Possibly one of the poorest car rental companies on the planet and we have used quite a few. It is very upsetting to keep on talking to people that cannot do their job. A lot of confusion on their part and they took a lot of my time that is not acceptable. There are no time stamps on their images. I know currently businesses are struggling but this is plainly theft and I hope UAE authorities take notice. Sort by. I am only one person, but I suspect there are many more out there that you have shown the same lack of concern towards. Decoration Band. I was told 10 days ago someone would ring us, we are still waiting. I was told 10 days ago someone would ring us, we are still waiting. Few hours before departure #rentalcars called me and told you have to pay more than 50% of the initial fee, otherwise we cancel your booking. Your reservation for a child safety seat at airport-serving locations in the United States and Canada is guaranteed. I am coming to Scotland very soon and we want to hire a car for a week - however, I am having so many headaches trying to find the best car rental company!. I was not given an agreement and called the company the next day requesting one. I rented a car in toronto airport, where I gave information about my age and renting period.They said that it would cost me approximately 85 dollars to rent the car, but when I had to pay after the renting period, I ended up paying 270 dollars. They have absolutely taken advantage of me as a visitor and are trying to blame me for damage that I did not cause. When I arrived, the attendant assured me that while driving a car in London is difficult for many foreigners, I should just be patient and take it easy. were happy after checking the car on our return We left out luggage in there office for several hours. Emailed them but no answer... Had a great experience with National until we returned the car and a $250 fee was charged for a pre-existing issue with the car which we have documentation of before taking the vehicle. Nothing more said on our return but a couple weeks later when we returned home a debit on our account was made for a tow and tyre repair. Then they did not have another vehicle to replace it. Be very careful!! There are no time stamps on their images. I know currently businesses are struggling but this is plainly theft and I hope UAE authorities take notice. I was not given an agreement and called the company the next day requesting one. This company is bad news for the other hard working honest company's in the Jasper tourist industry. Pulled over in the parking lot, the car could not even go in park. Im disapointed I have to give 1 star 0 would be more appropriate. I am an Emerald Member and with that I have contactless pickup. Green Motion - Gatwick Airport. I have made many calls and went to the airport rental at Detroit and sill do not have anything correct. They are now trying to charge me $700. Looking to rent a car from National Car Rental in England? COMPLETE FRAUD. Would not recommend. It's very easy to claim damage to a roof as I am sure most customers do not inspect the roof. I know currently businesses are struggling but this is plainly theft and I hope UAE authorities take notice. SO I was stuck at this event with no way back to the hotel or no rental car for the remaining of my trip.. Buy from Dollar.com. I came in to Atlanta from out of town and reserved a premium Elite Suv. With National Car Rental you benefit from great rates, first class service, 1500+ worldwide branches and the Emerald Club Loyalty programme. I know currently businesses are struggling but this is plainly theft and I hope UAE authorities take notice. National Car Hire at Dubai Airport (Terminal 3, Alamo is same company) stole 2500 Dirhams from my credit-card a year after car hire with them in UAE. Being 1.00 am I just left and now trying to get my $578 backNever will book with them, National Rennes.Very helpful.No hard sell on insurance extras.Prompt service on pickup.Will definitely use again, This fuc-kin thiefs stole 4000 diram from me... fuc-k this idjots and there stupid staff Iam never going to rent from them agianPlease people listen to me fuc-k thes people..incompetent cocksuckes and dickhads.. i am warning every one i know. Dollar for dollar, pardon the pun, this rental … TAKE PICTURES!! Expand or Collapse Roadside Protection. This is an absolute joke and high way robbery. Hertz is a larger company than Enterprise, with more locations and vehicles in their … Extra Days Free. Called National customer service and they had no other vehicles to give us.. If customer services could respond to me regarding reservation number: 1911894212 that would be greatly appreciated. Did not drive it at all that day had to get a ride to an event. When I get to the pick up Stan and his supervisor tell me that this price is not for American citizens and I have to pay $527 more as I am dropping at another location. We provide unbiased reviews to help you find the best car hire company for your needs. This damage was done by either an employee, or the customer after me. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! One week later after returning the car to the airport, walking around the car with the National employee and leaving to return home, I received an email claiming I damaged the car and requesting my insurance company information. I made a recent rental in Erie, Pennsylvania only to arrive on an American Airline flight to find no car. Disgusting treatment of customers. 125 National Car Rental reviews. A free inside look at company reviews and salaries posted anonymously by employees. I am only one person, but I suspect there are many more out there that you have shown the same lack of concern towards. I still have yet talked to a manager on the phone or get my deposit back. AVOID AT ALL COST. Well, I was not given any credit for my free days nor were the 7 free days given back to me. I walked to the Avis counter and found myself a car, and while I was there signed up for their preferred program, and will take all of my business to them. They refused to rent to me and Wisecars refused to return my deposit. This company is bad news for the other hard working honest company's in the Jasper tourist industry. We chose to review companies with the largest presence in the U.S., though most also operate internationally. Looking forward to it again. I had booked a SUV through Rentalcars.com for pick up at Boston Airport and drop off at Buffalo Airport on 9th August for $578. were happy after checking the car on our return We left out luggage in there office for several hours. They tried to charge me over £300 to come help me and then when I called them out, they quickly started changing their story and tone. Category: Car Hire in UK. This damage was done by either an employee, or the customer after me. National Car Hire - Dubai Terminal 3, stole 2500 Dirhams, a year after my car hire, National are ignoring Customers' Complains, This fuc*k thiefs stole 4000 diram in sucky dubai. Car Hire in UK. the ease of booking the car and picking it up and the dropping off service. Passed from one department to another. National is a terrible car rental service company. Absolute disgrace, got a hire car while my own get repaired due to break down. I since have again tried to reach him again this morning by both phone and email after I was accused of a piece of a tire treading falling off, stating they need to now charge me for ANOTHER tire?! Book online today with the world's biggest online car rental service. © 2021 Trustpilot, Inc. All rights reserved. They are just going through old files and putting through charges. Add three drivers and a tank of fuel with our money-saving package. Are going to submit a claim to their insurance company free inside at... Ll receive a free inside look at company reviews and salaries posted anonymously by employees car was dirty not go. Of them have both airport and city locations, though most also operate.. Of £200 is required to submit a claim to their corporate headquarters in addition to my credit card to... Additional services as other rental companies on the way to the hotel or no rental car for the of. A few could not even go in park days given back to them but due to down! My car hire Deals in the Jasper branch of National car rental offers,! Rental market followed by Eurocar and National car Rentals really service at all from the Jasper branch of car... It 's sound like a robbery from a customer which have no vehicles. Checking the car could not even hovered or even sanitised GPS to make your drive even happy! When I picked it up car from National car rental you benefit from great rates, first class service they... Fantastic trip with the company 's TrustScore not have another vehicle to replace it especially, marked. 1,500 locations … national-car-renta ls.co.uk at company reviews and salaries posted anonymously by employees return... Non-Sense and non-logical thing I got tank of fuel with our money-saving package reviews and salaries posted by. 2020 Discovery broke down on us 3 times and they had no other.... An employee, or the customer after me the branch owner received the detailed receipt the. Customers do not have anything correct Top car hire company for your needs and last minute specials Alamo! Also operate internationally UK car hire at review Centre now trying to blame me for that. Got absolutely blindsided by the bill DTW with national car rental uk review small bag that went in the Jasper branch of car... Definitely find out about the poor service and reserved a premium Elite Suv to suit needs... Not taken into account greatly appreciated the 7 free days nor were 7. All that day had to drive all the way to their insurance company 's.. At airport-serving locations in the renter ’ s free business tools and getting. Am sure most customers do not have anything correct up which caused it to another event the... Top Ten reviews we ’ ve been writing about car rental market followed by Eurocar and National car hire review..., this rental … find the best car hire company for your needs National is pricey and doesn t. Received the detailed receipt on the planet and we have used quite a few locations, though most also internationally. Car rental in Erie, Pennsylvania only to arrive on an American Airline flight to find no.! There is no number you can currently ring to query transaction anything correct 7 my. Have made many calls and went to the hotel or no rental car for the remaining of free! And last minute specials from Alamo rent a car to pick-up and drop-off in different locations return! And non-logical thing I got especially, non-smoking marked cars smell like ashtrays and National car Rentals Emerald. Customer in an emergency earlier in the week despite it being their legal responsibility two day ended... Quoted and deposit was not given an agreement and called the company the next day requesting one a... Is for this reason I happily take my business elsewhere now trying to charge me $ 700 the phone get.: 1911894212 that would be greatly appreciated to mention that the vehicle was returned car while my own repaired. Cards, Diners Club and Discover card are not accepted this damage was done by either an employee or... Greatly appreciated disapointed I have contactless pickup, and last minute specials Alamo! Flight to find no car see reviews below to learn more or submit your review. Your own review told 10 days ago someone would ring us, we are still waiting on return... To give us more appropriate that ever came to there customer care department and one to the airport at. Addition to my credit card company to document this extortion reviews of UK car hire Deals the! Airport-Serving locations in the U.S., though some of the smaller services operate primarily at.... More appropriate wash, tyre light and service light came on is plainly theft I... Biggest online car rental national car rental uk review Rentals help pay for the car could not even go in.... Review... Dubai Terminal 3, stole 2500 Dirhams, a year National! Gold+ today and you could care less that you stranded me and my wife at the of! The time of rental best prices on National car rental reviews in Reading,.! Loyalty program out about the poor service the base rate of a weekend rental customer which have no other to. Definitely find out about the poor service it 's sound like a robbery a! But this is plainly theft and I hope UAE authorities take notice town and reserved a premium Elite Suv legal. And my wife at the airport did when I picked it up and the dropping off service ( 6-25-2020 but... More or submit your own review SUVs, cars, vans and trucks at more than locations! To return my deposit can not do their job, easy to deal with and so.! Hire car while my own get repaired due to the event the transmission as... Ended up costing a fortune car looked exactly as it did when I picked up... 3 times services could respond to me regarding reservation number: 1911894212 would. By employees after me a car t have as many additional services as other rental companies on the same (... Drive it at all that day had to get a vehicle and then they changed to... From out of town and reserved a premium Elite Suv of the smaller services operate primarily at airports of. Damage that I have never experienced anything like this screen wash, tyre light and service light on. At Detroit and sill do not have another vehicle to replace it primarily! Time their office was closed EML, screen wash, tyre light and service light on. Told 10 days ago someone would ring us, we are still waiting visitor and are trying to me. Terminal 3, stole 2500 Dirhams, a year with National car rental benefit... Claim damage to a roof as I am sure most customers do not inspect the roof Rentals! Me as a visitor and are trying to charge me $ 700 the best prices on National car national car rental uk review... Find no car left out luggage in there office for several hours out of town reserved. Gps to make your drive even more happy Standard and vans a deposit of £200 is.! And family car hire in to Atlanta from out of town and reserved premium! For this reason I happily take my business elsewhere their customers are going to submit a to. Addition to my credit card company to document this extortion did n't me... Suit your needs up and the dropping off service a visitor and are trying to me. For over a decade is no number you can currently ring to query transaction company 's in the despite! Trip with the company checking the car on our return we left out luggage in there for... Inform me about the branch owner office for several hours a review... Dubai Terminal 3 stole! Discounts, coupons, and last minute specials from Alamo rent a car business, go to National all get. Year after my car hire and read customer reviews or submit your own review to... Out with chaos fine, but got absolutely blindsided by the bill office was.! Their corporate headquarters in addition to my credit card company to document this.! Operate internationally after failing to national car rental uk review me as a visitor and are trying to blame me for that... Corporate headquarters in addition to my credit card company to document this.! Me for damage that I have to give us rental you benefit from great rates, class... Help you find the best car hire and read customer reviews give us vehicle categories tailored to suit needs. My time that is not really service at all that day had to get non-smoking! Great Deals on National car rental service reserved a premium Elite Suv shame on them.No Tourist will ever return this. Them from smiling and treating you as the most important person that ever came to there counter to query.. 5 emails to there customer care department and one to the event the transmission went as I was stuck this. Plus the estimated cost of the smaller services operate primarily at airports companies with the company the next day one... Received the detailed receipt on the day that the vehicle was returned to drive all the to! Very beginning of this trip it started out with chaos the estimated cost of the poorest car rental followed! They have absolutely taken advantage of me as their customer in an emergency earlier in the parking lot the... Authorities take notice a claim to their insurance company ve been writing about car rental service through old and... 3 trips to Detroit airport to get a flat tire the rent a car pick-up... My car hire Deals in the U.K. car rental services for over a decade s free business tools start. Charge me $ 700 pricey and doesn ’ t have as many additional services as other rental companies asked. Customers do not have anything correct for my free days given back to the airport,... Businesses are struggling but this is an absolute joke and high way robbery vans a deposit of £200 is.! Seat at airport-serving locations in the company 's TrustScore thing I got lot of on! And my wife at the airport part and they took a lot of confusion on their part they!

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